If you have been unable to find what you require on the website, please use the buttons below to direct you to the Council Tax information/form you require.
Alternatively if what you are looking for is not shown in the buttons below, please use the general request button to let us know what you require and we will contact you by email or phone within 5 to 10 working days.
Please note the buttons below do not require you to log into a system, however please have your council tax bill to hand (if you have one) as you are required to confirm your council tax account number.
Data Protection
Basingstoke and Deane Borough Council is the data controller for the personal information you provide on this form. You can contact the council by phone on 01256 844844, via email to customer.service@basingstoke.gov.uk or by writing to us at Civic Offices, London Road, Basingstoke RG21 4AH. The council's Data Protection Officer can be contacted at dpo@basingstoke.gov.uk.
Your information will be used to enable us to administer your Council Tax or Business Rates account, collect Council tax or Business Rates from you, and assess your entitlement to Housing Benefit and/or Council Tax support and in the recovery of overpaid Housing Benefit.
Your personal data may be shared with other teams within the council in order to provide a service to you or otherwise where we are required to do so. Data may be shared with the Valuation Office Agency, debt collection agents, Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC) if necessary. We may also share it with other local authorities. We may share the data with third parties if we are required by law to do so. This may include the Police or Government Agencies. Please read our privacy statement on how your information is used.
We will keep your details on our database for seven years after you cease to have a live claim or account.
You have certain rights under General Data Protection Regulations (GDPR) which can be found by visiting our webpage - https://www.basingstoke.gov.uk/GDPR.
If your query relates to any of the following options please click on the button to be taken through the most efficient way to progress that type of request.